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Morning Coffee on Terrace

AGI is here to help

AGI recognizes the toll that a diagnosis of Alzheimer’s disease or another dementia can have on a family. Countless changes occur over the years leaving many caregivers to feel alone in the dementia process, isolated from family and friends. AGI’s services are available for families, individuals living with dementia, and professional caregivers.


AGI is a community resource that provides support and services for the whole family. Whether you need us now or in the future.

Whispering to Granddad

Help Line

Making that first call for information and support takes a lot of courage. Asking for help is hard. That is why AGI has knowledgeable professionals who are there to listen. Our experienced counsellors are available to understand your situation and guide you according to your needs. No referral is necessary. You may remain anonymous if you prefer.


Monday to Thursday from 9 am to 5 pm

Fridays from 9 am to 4 pm

Individual or Family Counselling 

Sometimes knowing that you can speak openly with someone who will listen is reassuring. AGI Counsellors can’t take away the illness yet they can help with daily challenges and guide you in planning for the future. Our Counsellors provide relevant tools, information, resources, and emotional support for people living with dementia and their families. Counselling is in person, by telephone, or online at no cost.


“Individual counselling was my lifeline all through the pandemic, and continues to be an essential source of support and information now that things are easing somewhat. It wouldn't be possible for me to get to in-person counseling so having the service available online is a godsend.” - Linda

Attentive Therapist
Old Friends

Support Groups

Support groups are an opportunity to interact with peers who are going through a similar experience. Group members exchange ideas, learn from one another, and feel supported on the emotional caregiving rollercoaster. 

The benefits of joining a group include:

· Reduced caregiver isolation 

· Feeling supported by others when talking openly

  about your feelings

· Improve skills to cope with daily challenges

· Learn about resources in the community. 


All AGI support groups are facilitated by an AGI counsellor and are arranged based on the carer's relationship to the stage of the person living with dementia. AGI offers spousal, adult-child and bereavement support groups. Groups are in person or online at no cost.

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